All personnel are required to adhere to a stringent standard of conduct, ensuring total compliance with Departmental procedures during the execution of their duties. To uphold the agency's integrity, all security personnel are mandated to promptly report any questionable behavior or policy violations to an active Supervisor.

101.11: Definition of Misconduct

Misconduct is defined as any intentional behavior by an employee that compromises the agency's mission. This includes, but is not limited to:

• Operational Obstruction: Any action that intentionally hinders or prevents the Department from achieving its professional objectives.

• Reputational Damage: Engaging in behavior that creates a negative public perception of the Department or its contracted clients.

• Willful Insubordination: Maliciously defying established Agency Standards, Rank Protocols, or Supervisory Directives.

Legal Reference: For guidelines regarding in-character corruption and ethical breaches, personnel must refer to Section 103.1 (Corruption Guidelines) of the Department Manual.

To facilitate the smooth operation of the Department, all security personnel are expected to uphold the following organizational standards:

• Duty Awareness: Personnel must maintain a complete understanding of their assigned responsibilities and post orders.

• Hierarchy Recognition: Every guard must recognize their specific position within the Department and the limitations of their rank.

• Command Familiarity: Personnel must be acquainted with the specific Supervisors and Executives currently active and on-duty.

• Reporting Protocol: Guards shall report directly to the individual positioned immediately above them in the chain of command. Direct reporting to Executives is prohibited unless specifically requested.

• Subordinate Management: When authorized, personnel must effectively manage those below them in rank, ensuring all Departmental policies are upheld.

101.21: Departmental Rank Structure

This hierarchy dictates the flow of authority and communication within the agency.

Executive Leadership

• Chief Executive Officer (CEO)

• Chief Operations Officer (COO)

• Chief Technical Officer (CTO)

High Command & Staff

• Security Commander (Cmdr.)

• Security Captain (Capt.)

• Security Lieutenant (Lt.)

Field Supervision

• Security Sergeant II (Sgt. II)

• Security Sergeant I (Sgt. I)

Operational Personnel

• Security Guard II (SG II) — Internal/Senior Designation

• Security Guard I (SG I) — [Primary Member Rank]
  Note: SG I is the standard entry-level and active-duty rank for all faction members. All standard field operations are conducted at this level.

I. The Board of Commissioners

The high-level oversight body responsible for agency-wide policy and executive decisions.

• Board of Security Commissioners:

  • Commissioner [N/A] | Unit: 156

  • Commissioner [N/A] | Unit: 311

  • Commissioner [N/A] | Unit: 727

  • Commissioner [N/A] | Unit: 679

II. Executive Leadership (C-Suite)

Direct management of agency assets and strategic planning.

• Chief Executive Officer (CEO): [N/A]

• Chief Operations Officer (COO): [N/A]

• Chief Technical Officer (CTO): [N/A]

III. Office of Special Operations

Focuses on high-risk deployments and specialized field tactical units.

• Director of Operations: [N/A]

• Special Problems Bureau: * Commanding Officer: Technical Officer [N/A]

  • Special Problems Division (OIC): Security Captain [N/A]

IV. Cash In Transit (CIT) Bureau

Responsible for armored transport and high-value asset protection.

• Bureau Commanding Officer: Technical Officer [N/A]

• CIT Group Commander: Security Commander [N/A]

• CIT Division (OIC): Security Captain [N/A]

V. Office of Support Services

The backbone of the agency, handling logistics, transport, and administration.

• Director of Support Services: Technical Officer [N/A]

• Administrative Bureau Commander: Security Commander [N/A]

• Support Services Group Commander: Security Administrator II [VACANT]

Agency Rank & Authority

I. The Employee Rank: Security Guard I

Security Guard I (SG I) is the primary operational rank for all department members. Upon completing recruitment, you are authorized for the following:

• Standard Patrols: Authorized for Basic Patrol, Foot Beats, and Armored Division (CIT).

• Specialized Detail: Authorized for the LSIA Area Cycle Detail (Airport Division only).

• Ride-Alongs: You may host civilian ride-alongs, provided you have verbal or written consent from an active Supervisor.

• Career Growth: You are eligible to go as the Recruiting Unit to help grow the agency with the consent from an active Supervisor.

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II. Leadership & Oversight

To keep operations running smoothly, the department is managed by a small team of Supervisors and Executives.

The Supervisors (Sgt / Lt / Capt)

Supervisors are the "boots on the ground" management. You must follow their directives while on duty.

• Scene Command: They act as Incident Commanders and Shift Officers.

• Resource Control: They are responsible for approving specialized equipment or ride-alongs.

• Discipline: They have the authority to issue field suspensions for policy violations.

The Executive Board (CTO / COO / CEO)

The Executives handle the high-level business and legal side of the faction.

• Faction Strategy: They manage the agency's contracts and overall direction.

• Final Say: They hold the ultimate authority over all employment, promotions, and permanent removals.

III. Special Supervisor Authorization

The Faction Leader (CEO) reserves the right to grant "Supervisor Permissions" to trusted Security Guard I personnel on a case-by-case basis.

• This is a temporary status given for specific events or shifts where extra leadership is required.

• If you are granted this status, you are expected to uphold the highest level of professionalism and follow all Supervisor protocols.

Definitions & Terminology

I. Command Designations

The following titles are used to define leadership roles and responsibilities within the Department:

• Director: The high-level Commanding Officer in charge of an entire Office.

• Staff Officer: Any executive holding the rank of Captain or higher.

• Commanding Officer (CO): The lead official responsible for a Bureau, Group, Geographical Area, or Division.

• Supervisor: Personnel tasked with field-level leadership or general oversight of a Division, Section, or Unit.

• Shift Officer: The individual responsible for the management and performance of a specific Watch (patrol shift) within a Division or Area.

II. Organizational Hierarchy

The Department is subdivided into several units to ensure efficient management of assets and personnel:

• Department: The overarching Security Faction.

• Office: The highest functional unit, reporting directly to the Chief Executive Officer.

• Bureau: A primary segregation of the Department, organized either by function (e.g., Training) or geography (e.g., South Los Santos).

• Group: An assembly of two or more divisions or sections within an Office or Bureau.

• Area: A specific geographic subdivision within an Operations Bureau.

• Division: A functional subdivision of activities found within any larger Office or Bureau.

• Section: A major focused activity or department within a Division.

• Unit: A highly specific activity or team (e.g., the K-9 Unit).

• Detail: A specific task, mission, or temporary assignment.

Departmental Rank Profiles

The Operations Tier (Member Ranks)

• Security Guard I & II As the "bread and butter" of the agency, these officers provide the primary security presence.

  • SG I: The standard operational rank for all full-time employees.

  • SG II: A senior designation for officers who have demonstrated advanced policy knowledge and competence. They often specialize in specific tactical roles or serve as mentors to junior staff.

The Supervisory Tier (Management)

• Security Sergeant I & II The first line of leadership responsible for field accountability.

  • Sergeant I: Focused on direct field supervision. They take command of active scenes and ensure units under their watch execute duties with precision.

  • Sergeant II: Assigned as Watch Commanders. They oversee the logistics and performance of an entire patrol shift.

• Security Lieutenant Strategic administrators designated as Officers-in-Charge (OIC) of specific geographical areas or administrative functions. They coordinate specialized training and ensure all tactical equipment and supplies meet department standards.

The Command Tier (Bureaus & Divisions)

• Security Captain Acting as Commanding Officers (CO) of entire divisions. Captains are responsible for rigorous inspection of personnel, facilities, and tactics. They ensure every officer under their command remains in total compliance with department regulations and safety standards.

• Security Commander The executive head of an entire Bureau. Commanders carry the ultimate responsibility for every Division within their Bureau, ensuring that high-level policy is filtered down effectively to the street level.

The Executive Board (C-Suite)

• Chief Technical Officer (CTO): Designated as the Commanding Officer of an Office, overseeing the technological and technical infrastructure of the agency.

• Chief Operations Officer (COO): The second-in-command. The COO assumes full departmental authority in the absence of the CEO and manages the daily operational flow of the agency.

• Chief Executive Officer (CEO): The supreme authority within the Department, reporting only to the Board of Security Commissioners. The CEO is responsible for the strategic planning, coordination, and preservation of peace across all contracted properties.